Job Opportunity: Contract Program Support Specialist

Consensus Council seeks a motivated Contract Program Support Specialist to serve a vital role supporting our expanding programming, especially the ND Restorative Practices Council. The ideal candidate is a thoughtful collaborator who is ready to take initiative and set priorities, pay close attention to detail while juggling multiple tasks, and uplift Consensus Council’s organizational values and commitment to equity and justice. The Contract Program Support Specialist should have excellent planning and organizational skills, experience with digital platforms, and an ability to see a project through from beginning to end.

This is a contract position funded through Sept. 30, 2026. Approximately 25-30 hrs/wk anticipated to meet key deliverables. Occasional travel within North Dakota required; onsite availability in Bismarck or Fargo preferred. Contractor is responsible for providing their own equipment, workspace, and insurance. Compensation range $30-$35/hr based on experience.

Interested candidates must submit a resume and cover letter via direct email to Associate Director Elizabeth Hilt at . Only applicants who submit a resume and cover letter will be considered for an interview. Applications requested by January 2, 2025.

GENERAL PURPOSE

The Contract Program Support Specialist provides vital support in the efficient planning, organization, documentation, and maintenance of Consensus Council programs and projects. This position will support the operational backbone of various CC programs, in particular the ND Restorative Practices Council (RPC) and RPC resource hub. By providing essential assistance in coordinating event logistics, website maintenance, topical research, and documentation management, the Contract Program Support Specialist fosters a well-organized environment where team members and clients can thrive. This position works closely with the RPC Coordinator.

KEY DELIVERABLES

Event Coordination and Meeting Support

1. Provide support for Council-hosted events and meetings, including logistics planning, material preparation, and technical support
2. Coordinate and schedule virtual and in-person/hybrid meetings, facilitate communications between attendees, and document meetings/take minutes
3. Assist with travel arrangements, vendor contracts, and expense reimbursements
4. Manage and maintain meeting/event schedules and calendars
5. Assist with outreach and recruitment for Council events, including sponsors, presenters, partners, and participants
6. Work with community partners on collaborative events as needed to ensure smooth communication and provision of services

Research and Resource Development

1. Research, compile, and assist in the development of culturally responsive restorative practices and facilitation resources, including training materials
2. Edit website content and manage online RPC resource hub; assist with agency e-newsletter
3. Coordinate logistics for graphic design services, printing/digital publication, and distribution of agency materials
4. Research funding and grant opportunities
5. Monitor website metrics, distribute client/audience surveys and evaluations, and compile and analyze data to support programs and outreach

Program and Administrative Support

1. Provide client communication support and respond to inquiries related to programs and events
2. Maintain mailing address and email distribution lists

QUALIFICATIONS

Requirements:

1. High school diploma or equivalent; associate’s or bachelor’s degree preferred
2. Previous experience in program support or administrative roles
3. Strong organizational, problem-solving, and time management skills
4. Excellent written communication and interpersonal skills
5. Ability to manage multiple projects effectively, as well as manage and meet deadlines
6. Extreme attention to detail, accuracy, and ability to acquire new knowledge quickly
7. Ability to handle confidential information with discretion
8. Strong commitment to equity and inclusion of historically underrepresented voices and communities
9. Ability to work independently, and to work generously, cooperatively, creatively, and candidly with others
10. Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), videoconferencing platforms (Zoom, Teams), website management (WordPress), and email marketing platforms (MailChimp)
11. Must pass a Child Abuse and Neglect and Predatory Offender background check
12. Valid driver’s license and current insurance; ability to travel 4-6 times per year

Preferences:

1. Experience with project management tools and software
2. Customer service experience
3. Certification in project management or administrative support
4. Familiarity with restorative justice principles and practices
5. Experience implementing accessible (ADA-compliant) communications
6. Skilled in graphic design (Adobe Creative Suite, Canva) and/or web design
7. Lived experience relevant to racial, ethnic, religious, and/or socio-economic prejudice
8. Lived experience relevant to criminal justice-system involvement and/or victimization